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The BIG Interview: Helder Pereira, CEO, Redefine BDL Hotels

The BIG Interview: Helder Pereira, CEO, Redefine BDL Hotels

Jerome Smail March 14, 2015 0

Helder Pereira, CEO of Redefine BDL Hotels, discusses the future for his company and the challenges ahead for the hotel industry as the pace of change continues to increase Can you tell us a

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Hospitality employers could gain additional revenue from apprenticeships

Hospitality employers could gain additional revenue from apprenticeships

Jerome Smail March 13, 2015 0

Consumers prefer to do business with companies employing apprentices, a new report from the Centre for Economics and Business Research (CEBR) has revealed. The Benefits of Apprenticeships to Businesses research demonstrates that even before

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Hotel industry among best in Britain at handling customer phone calls

Hotel industry among best in Britain at handling customer phone calls

Jerome Smail March 12, 2015 0

Hotels rank among the best businesses in Britain when it comes to their phone manner, new research has revealed. The study of 1,000 consumers, conducted on behalf of PH Media Group, discovered 50% are

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Best Western Hotels GB joins with Magnolia Park in luxury development

Best Western Hotels GB joins with Magnolia Park in luxury development

Jerome Smail March 10, 2015 0

Magnolia Park Golf and Country Club in Buckinghamshire is undergoing a major redevelopment, with a new Best Western Plus hotel built on site. The hotel features 30 rooms with adjoining en-suites to complement the

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Tapping into our industry’s wealth of female talent

Tapping into our industry’s wealth of female talent

Jerome Smail March 9, 2015 0

By Louise Bang, regional director of sales, The Ritz-Carlton Hotel Company The hotel industry continues to grow exponentially with existing brands opening new hotels and new hotel groups being developed at a higher rate

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Hub by Premier Inn achieves highest ever sustainability rating for UK hotel

Hub by Premier Inn achieves highest ever sustainability rating for UK hotel

Jerome Smail March 9, 2015 0

Premier Inn’s newly launched concept, Hub by Premier Inn, in London’s Covent Garden, has become the first hotel in the UK to achieve an ‘Outstanding’ BREEAM rating at design stage*. BREEAM is a worldwide

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Macdonald Hotels & Resorts invests millions in digital technology

Macdonald Hotels & Resorts invests millions in digital technology

Jerome Smail March 5, 2015 0

Macdonald Hotels & Resorts is investing over £2m in digital developments to deliver new technological innovations and improve its guest offering across its 40 UK hotels. The multi-million pound transformational project, in partnership with

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Packexe provides simple solution for local hotel refurbishment

Packexe provides simple solution for local hotel refurbishment

Jerome Smail March 5, 2015 0

The Hotel Riviera is a well-known, prestigious hotel in Sidmouth, Devon. The building has existed since Regency times, formerly as three houses, and since being transformed to a hotel has been frequented by thousands

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QHotels gauges guest mood with Happiness Barometer

QHotels gauges guest mood with Happiness Barometer

Jerome Smail March 4, 2015 0

QHotels has installed a guest mood monitor at two of its hotels – Norton Park in Winchester and The Westerwood Hotel & Golf Resort near Glasgow. The Happiness Barometer, placed on reception, asks guests

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Sir David Michels ploughs cash into hotel venture fund

Sir David Michels ploughs cash into hotel venture fund

Jerome Smail March 2, 2015 0

Veteran hotelier Sir David Michels has announced the launch of a new £200m fund targeting investments in the European hotel sector. The fund will be managed by his management and advisory firm Michels &

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