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Ask the Expert… Phone Systems

Ask the Expert… Phone Systems

Jerome Smail January 10, 2015 0

Expert Garry Bryant Manager of Marketing & Online www.ikonix-telecoms.co.uk   Q: My small hotel is currently outgrowing my basic phone system and I need to upgrade. What should I consider? Mr Bryant says: When

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Ask the Expert… Business Rates

Ask the Expert… Business Rates

Zoe February 25, 2014 0

David Ford Regional Director, CVS www.cvsuk.com   Q: The current economic climate and the increase in budget chain hotels have hindered our success somewhat in recent years. We’re looking to reduce our overheads as much

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Ask the Expert… Difficult Employees

Ask the Expert… Difficult Employees

Zoe December 19, 2013 0

Q: I have a difficult employee and would like to end his employment. I am aware of legal procedures I need to go through before terminating his employment, but what can we do to

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Ask the Expert… Casual Working Rights

Ask the Expert… Casual Working Rights

Zoe June 26, 2013 0

  Expert Amy Paxton, senior employment consultant, Croner www.cronersolutions.co.uk  Q: If a worker has been on the books for a number of years, but only ever used on an ad hoc basis, do we

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Get Connected with the Right WiFi

Get Connected with the Right WiFi

Zoe May 29, 2013 0

John Kyrillou, head of sales leisure, Exponential-e explains how important fast, reliable WiFi is to every type of hotel guest What kind of internet access do guests expect at hotels now? It’s become a

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Ask the Expert… Maximising your Small Space

Ask the Expert… Maximising your Small Space

Zoe May 22, 2013 0

  Expert  Kay Brannon partner at Harrison Ince Architects www.harrison-ince.co.uk Q: We only have a small restaurant at the hotel, but are looking to revamp it into a more modern dining area. What things

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Ask the Expert… Joining up with OTAs

Ask the Expert… Joining up with OTAs

Zoe May 2, 2013 0

  Expert Julia Mighall Regional director, Orbitz Worldwide www.orbitz.com   Q: I am considering joining up with an OTA to help sell some of the rooms in my hotel, but how can I go about

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