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HGEM Launches New Guest Experience Platform That Combines Guest Insight With Team Performance

HGEM Launches New Guest Experience Platform That Combines Guest Insight With Team Performance

Diana Szpytma July 10, 2018 0

Guest Experience Management experts HGEM have launched ‘The Hub’. A new Guest Experience Management (GEM) platform aimed at rapidly equipping managers with all the insights necessary to monitor not just the guest experience but

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The Digital Guest Directory: Your Easy Way To Integrate Technology Into Your Guests’ Experience

The Digital Guest Directory: Your Easy Way To Integrate Technology Into Your Guests’ Experience

Diana Szpytma July 6, 2018 0

Smartphones and tablets are everywhere and your guests are online all the time. Guests’ need for digital services is growing – whether young or old, business travelers or holidaymakers. Nevertheless, hotels often do not

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Connectivity Crunch: How SMEs Beat Digital Transformation With A Simple Solution

Connectivity Crunch: How SMEs Beat Digital Transformation With A Simple Solution

Diana Szpytma June 22, 2018 0

By Steve Johnson, Regional Director of Northern Europe, Ruckus Networks Small businesses sit at the heart of the European economy. However, while they might account for 99% of all enterprises and employ a large

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Take Your Venue’s Service to the Next Level – Totally Tommy

Take Your Venue’s Service to the Next Level – Totally Tommy

Bonnie Howard June 6, 2018 0

• Personalise your customer experience with tailored, targeted promotions based upon customer preferences • Provide a free-to-use platform for customers to interact discretely, for playing games or making acquaintances • Drive repeat business by

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dormakaba Products Specified for the World’s Most Luxurious Hotels

dormakaba Products Specified for the World’s Most Luxurious Hotels

Chantell Keston June 4, 2018 0

According to the latest U.S News & World report, leading manufacturer of access and security solutions dormakaba has supplied its innovative RFID locks to 50% of the ‘Best Hotels’ worldwide. The contactless technology has

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“Maestro PMS Is at The Heart of Our Business” – Guest Preference and Stay History Across Multiple Modules Drives Personalised Service, Increases Staff Productivity

“Maestro PMS Is at The Heart of Our Business” – Guest Preference and Stay History Across Multiple Modules Drives Personalised Service, Increases Staff Productivity

Bonnie Howard May 24, 2018 0

“Now our guests have a more positive stay… thanks to Maestro.” For hundreds of independent resort, hotel, conference centre and multi-property operators, the Maestro Property Management Solution is the hub of operations. Maestro’s property

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Considering Going Paperless? Maestro PMS Encourages Sustainable Processes with Mobile Check-In and Check-Out

Considering Going Paperless? Maestro PMS Encourages Sustainable Processes with Mobile Check-In and Check-Out

Diana Szpytma May 11, 2018 0

Maestro Mobile Check-Out, Mobile Check-In, Digital Registration, eFolios, and Online Reports Link Hotels with Environmentally Conscious Travelers Environmental responsibility is a requirement for many travelers when they select a hotel. Maestro PMS understands this

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Safe As Houses: Managing Hotel Fire Safety

Safe As Houses: Managing Hotel Fire Safety

Diana Szpytma May 8, 2018 0

Comment from Eloise Sheppard, Managing Director, Call Systems Technology We’ve seen a few alarming hotel fires recently, not least the collapse of large parts of the Hambledon Hall Hotel in Surrey: reports suggested the

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New Guest Experience At Holiday Inn Is A Gem

New Guest Experience At Holiday Inn Is A Gem

Diana Szpytma April 24, 2018 0

Global Entertainment Management (UK) Ltd, the hospitality technology specialist has upgraded the guest experience at the Holiday Inn, Salisbury-Stonehenge with Samsung’s new state of the art premium displays which transform a standard hotel TV

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Guests Take Mobile Control of Their Journey with Maestro PMS Pre Check-In, Privacy Options, and Amenity Requests

Guests Take Mobile Control of Their Journey with Maestro PMS Pre Check-In, Privacy Options, and Amenity Requests

Diana Szpytma April 20, 2018 0

Mobile Pre-Arrival Requests for Amenities, Parking, Early Check-In Empower Staff To Provide High-Touch Service Mobile convenience is an essential and expected part of today’s guest journey. Maestro PMS property software offers operators and guests

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