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Architecture & Design: Enhancing Customer Experience

Architecture & Design: Enhancing Customer Experience

Leanne Donovan October 4, 2017 0

When correctly paired, design and architecture should work together to create a space that is comfortable enough to be familiar, yet unusual enough to keep customers coming back for more. The objective is to create a

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The Use Of Tablets And Digital Devices To Enhance The Guest Experience

The Use Of Tablets And Digital Devices To Enhance The Guest Experience

Leanne Donovan October 4, 2017 0

James Symons, CEO of LocknCharge talks about the use of tablets and digital devices to enhance the guest experience in hotels, and the challenges these organisations face. The computer tablet.  What was once a hand

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Keep Your Guests Happy With Great Customer Service Through Text Messaging

Keep Your Guests Happy With Great Customer Service Through Text Messaging

Leanne Donovan August 30, 2017 0

High quality customer service is key in the competitive hospitality industry. With text messaging, you can set up a line of communication that is beneficial for both you and your guests. You’ll build up a

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How To Create the Ultimate Hotel Bedroom In 2017

How To Create the Ultimate Hotel Bedroom In 2017

Bonnie Howard July 26, 2017 0

Stay one step ahead of the competition and meet your guests’ every need. Here’s how to transform your hotel bedrooms for 2017. It doesn’t matter how delicious your breakfasts are or how quickly you

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The psychology of pricing

The psychology of pricing

Leanne Donovan June 20, 2017 0

When it comes to setting pricing in the hotel industry, there’s a whole science behind it. From removing the pound signs on restaurant menus to setting strategic pricing for deals. What exactly is this

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How Hoteliers Can Meet Guest Demand For Wellness By Incorporating Certain New Initiatives.

How Hoteliers Can Meet Guest Demand For Wellness By Incorporating Certain New Initiatives.

Leanne Donovan June 8, 2017 0

By Anna Bjurstam Partner at Raison d’Etre, VP of Wellness at Six Senses, Strategic Advisor at Pegasus Capital & Founding Board Member of the Global Wellness Summit Gone are the days when wellness was

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On-site food waste digestion: the triple saving

On-site food waste digestion: the triple saving

Leanne Donovan June 7, 2017 0

As the hotel industry expands, so does its impact on the environment. Large groups and small to medium-sized businesses alike are reacting to this by finding smarter, more proactive ways to optimise their sustainability. Without doubt,

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Are All Safes the Same?

Are All Safes the Same?

Leanne Donovan June 6, 2017 0

Jeremy Cassady, Managing Director at Securikey, discusses some of the distinguishing features of a safe that will offer your guests enhanced levels of security for their possessions. Buying a safe can be an especially daunting purchase

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Four Key Questions To Ask When Selecting An Off-Grid Fuel

Four Key Questions To Ask When Selecting An Off-Grid Fuel

Leanne Donovan May 26, 2017 0

According to the Carbon Trust, the UK hospitality sector spends more than £1 billion on energy every year, with 70 per cent of the average hotel’s energy consumption around heating rooms and water1. When a hotel

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Cleanline’s Cleaning And Hygiene Feature – Keeping Your Venue Clean

Cleanline’s Cleaning And Hygiene Feature – Keeping Your Venue Clean

Leanne Donovan May 25, 2017 0

Cleanline is an exclusive brand of professional cleaning products and systems from Bunzl Catering Supplies, manufactured in the UK and designed specifically for the catering and hospitality industry. Rod Hale, National Account Manager Exclusive

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