The health and wellbeing of guests and staff is your responsibility while they’re in the hotel. There are all kinds of different hazards and situations that you need to be aware of and plan for. Hotels can be hectic places so safety is sometimes forgotten about or neglected. Here are a few tips on health and safety in different areas of the hotel for you to think about.
Hotel kitchens are usually busy places to work with chefs, waiters and managers all needing to use the space during food services. Like any other kitchen, you need to make sure that standard safety practices are followed.
Store food correctly to prevent contamination, practice good knife safety and make sure all staff are trained to deal with kitchen fires. HSE has some excellent information on creating a risk assessment so that you can correctly deal with hazards.
With so many guests moving in and out of the hotel, the lobby can sometimes be an unsafe place to be if hazards aren’t dealt with quickly. Ensure your lobby has a place for guests to dry their feet if it’s been raining.
It only takes a small amount of water on the floor for it to become dangerous for guests and staff members. Ensure the area is mopped and warning equipment is placed out so that visitors know to avoid that spot.
It’s everyone’s responsibility to make sure that potential hazards on the stairs are dealt with immediately. If a guest or staff member falls on the stairs, then they could have serious injuries.
Make sure spills and wet areas are clearly marked by safety equipment while they’re being cleaned. If there is carpet on the stairs, ensure that it’s regularly checked and maintained as any rips or wear and tear can cause trips.
Any issues that staff spot in each room should be reported as soon as possible. Anything from faulty wiring in the appliances to furniture in need of repair could be hazards for future guests.
Each room should have a copy of the evacuation plan so that guests know where the nearest fire escape is and where they should meet outside. Ensure the plan is up to date and that fire escape signs are clearly lit and present.
Healthy and safety is still important for guests and staff as they move through outdoor areas. If your hotel has a car park, for example, then you’ll need to ensure that it’s clearly lit and signposted to avoid any accidents.
Guests should know where they can and can’t go within the hotel premises. If there’s a basement or attic area within your hotel, then you need to make sure that it’s clearly signed as no entry. The last thing you want is guests taking a wrong turn and falling down the cellar steps.
With staff moving between different areas of the hotel and different floor surfaces, they need the right footwear to keep them on their feet at all times so shoes should be slip-resistant. If they’re spending long periods of time on their feet, their footwear also needs to be comfortable and durable.
Not all staff will require the same footwear though when working in the hotel. Chefs need safety shoes to protect them from hot spills and heavy equipment. Managers, on the other hand, need professional shoes that will keep them on their feet in case of wet floors and tripping hazards.
Find the perfect footwear for your managers, waiters, cleaners, chefs and more by visiting Shoes For Crews.