Mitchells & Butlers is one of the largest hospitality groups in the UK, operating over 1,700 restaurants and pubs.
John McCleary, Head of Building Maintenance, Mitchells & Butlers:
“This was awarded to Hobart Service in recognition of their outstanding commitment and dedication to driving continuous improvement in company performance supporting Mitchells & Butlers businesses in 2018”
“The decision was taken just before Christmas to award Hobart Service, the support and dedication shown over the Christmas period further cemented that decision”.
Jennie Smith, Director of Building Maintenance, Mitchells & Butlers:
“It’s thoroughly deserved and you really are all making a huge difference. Genuinely, heart-felt thanks for everything you do for us; I know it’s not always easy but you always prevail – you really are superstars”
This award recognises the collaborative approach to service delivery by the whole Hobart Service team, both in the field and from the office based in Peterborough.
The reward is a result of the extraordinary team effort to continuously improve the level of service and relationships offered by Hobart Service, and the critical role they play in customers’ service delivery, both large and small businesses.
Hobart Service is a business within a global manufacturing and service conglomerate, ITW, with all the expertise, backup and resource that delivers.
In close partnership with its Equipment Sales division it holds an enviable position in the UK market as a brand leader and is continuing to take its service offering to a different level to ensure brand protection and future growth.
Hobart’s service programmes include year-round support; 24-hour access to technical, operator and spares information and access to 160 fully trained company-employed technicians.
Christian Hampshire, Operations Director, Hobart Service UK:
“Mitchells & Butlers is of huge importance to our business. It takes a one-team approach to build a collaborative partnership of this nature and demonstrates that the improvements we have made are having a positive and noticeable impact for key customers.”
Hobart Service has the UK’s largest field force specialising in catering equipment maintenance. Our specialist service technicians are trained to support a vast range of makes and models of Hobart and third party equipment.