Award-winning hospitality software provider, Wi-Q Technologies, has announced the launch of Mi-Room; the first cloud-based mobile ordering solution designed to make guestroom services more accessible and profitable.
Unlike an app, which relies on guests taking the time to download it, Mi-Room can be accessed in seconds and in under three key strokes via the internet browser on any mobile device, allowing guests to use their own smartphones, tablets and laptops to order guest services from the comfort of their room or sunbed. Guests will be able to view, order and pay for room service, spa treatments, poolside refreshments or any other services the venue provides. Features include a user-friendly interface, choice of language, allergy and dietary requirements and multiple payment options.
Along with enhancing the guests’ experience, Mi-Room’s brand customisable software provides an ideal platform to increase upsell opportunities, easily managed through a back-end system that facilitates real-time updates to menus and pricing as well as take advantage of data-driven marketing tools.
Mi-Room has been finely tuned with hoteliers, industry experts and payment & EPOS providers to ensure seamless integration with common systems and gateways. This also includes the option for guests to charge services to their room.
Wi-Q Technologies’ cloud-based solutions allow venues to tap into the benefits of mobile ordering, whilst avoiding the costs associated with developing and maintaining their own mobile ordering application.
Mi-Room is available for little or no upfront capital expenditure and incorporate maintenance into a low-cost monthly software as a service (SaaS) fee, allowing hoteliers to experience an instant ROI.