(Susie Lowe Photography)
Radisson Blu Edinburgh, a 4-star hotel in Scotland’s capital city has been recognised in internal awards by Radisson Blu (part of the global Carlson Rezidor Hotel Group) as its Hotel of the Year for the UK, Ireland and Western Europe.
The accolade, announced recently at the Park Inn by Radisson, Heathrow Airport has seen the 238-bedroom hotel on Edinburgh’s historic Royal Mile come out top from all 27 of the Radisson Blu (and Park Inn) hotels in the UK and its total of 59 hotels across Western Europe. Radisson Blu operates over 380 hotels worldwide.
At the same awards, Anna Malinowska, a 36-year-old Assistant Head Housekeeper who has worked at Radisson Blu Edinburgh for over 12 years was named Supervisor / Shift Leader of the Year.
Richard Mayne, General Manager of Radisson Blu Edinburgh for the past two years, believes several factors contributed to the prestigious award. “All 168 of the hard-working, professional staff within Radisson Blu Edinburgh can feel immensely proud of receiving this tremendous accolade. It’s fantastic that Anna (Malinowska) has also received well-deserved recognition for her consistent high performance and dedication to her role.
“As a hotel we have consistently achieved positive trading results over the past year. Our performance has been underpinned by £12 million of luxurious investment in our bedrooms, front of house and the spa operation, a Yes I Can! service philosophy that always puts the guests’ needs first, our staff embracing opportunities to innovate and striving to continually improve their hospitality skills and qualifications.
“Over the past year, reflected by guest feedback, rankings by external travel websites like Trip Advisor and Trivago have further served to recognise the quality of our offering as a leading 4-star hotel in Scotland’s capital.
“Empowered to give their best, from the kitchen porter to the reception, back-office operation to the restaurant team and management, I am very proud of the passion, commitment and professionalism demonstrated by the award winning team that is Radisson Blu Edinburgh.”