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So Small, So Smart: SAMFEX Wearable And TREKSTOR Smartagent Debut Successfully At Steigenberger Airport Hotel Frankfurt

Leanne Donovan 13 September 2017
So Small, So Smart: SAMFEX Wearable And TREKSTOR Smartagent Debut Successfully At Steigenberger Airport Hotel Frankfurt

Merely a few weeks after the launch of Mellex‘ latest hotel software innovation at HITEC in Toronto, the smart application SAMFEX wearable and its hardware partner, the new IoT-wearable by TREKSTOR, get to prove their value for the industry at the innovation-friendly Steigenberger Airport Hotel Frankfurt. The intuitively operational device, which features exceed those of a simple smartwatch by far, already facilitates after a short time the staff’s daily workflow remarkably – especially in maintenance and housekeeping, as well as also in service departments. It pushes mobility and agility of the established SAMFEX features to a whole new level and helps to make daily work routines even more efficient. With their newly launched video clip, Steigenberger and Microsoft, whose Windows 10 IoT Core delivers the operating system for SAMFEX wearable, now illustrate how SAMFEX wearable works in practice and how guests profit from the technical upgrade:

Driven by his passion to rethink and innovate, Mellex CEO and founder Alexander Melle has recently partnered with the German company TrekStor to push his back of house software SAMFEX to the next level of usability: Fused with SAMFEX wearable’s tailor-made apps and their various advantages, the partners’ new and rugged IoT- wearable will revolutionize the daily business of hotels worldwide. The smart software solution not only contains innovative spirit and sound tech-know-how, but also Melle’s profound knowledge of a hotel’s daily operations. TREKSTOR ‘s Smartagent is based on the Microsoft operating system Windows 10 IoT Core. The system is optimally aligned to cloud services, such as Azure IoT Hub, Azure Machine Learning and Microsoft‘s Cognitive Services, which enables development, optimization and simplified operation of business applications installed on the wearable. The result is a product that convers a substantial financial and operative advantage to hospitality businesses of all sizes and specifications.

Michael Weil, Hotel Manager Operations at Steigenberger Airport Hotel Frankfurt, has recognized this very advantage and decided to equip his team with the smart new hotel wearable. It now complements the BoH management software SAMFEX, which has been successfully installed a couple of years back, and now allows for an even quicker and smoother communication between the individual departments, whose seamless interaction is so crucial for a hotel of this category and size.

With 570 rooms and suites as well as 40 state-of-the-art conference rooms Steigenberger Airport Hotel Frankfurt stands synonymous for modern luxury and outstanding service. A mere kilometre away from the airport, and only a few more from the city, it is not only a meeting point for business travellers from all over the globe – leisure travellers alike favour the smart hotel for a relaxed stopover, along with a visit of the bustling metropolis.  With the technical upgrade Steigenberger Airport Hotel Frankfurt lives up to its location at one of Europe‘s most important travel- and business-gateways, and also satisfies the requirements of its discerning clientele, whom Weil and his team aim to host with a service that is visionary in every possible way.

Produced by Microsoft at Steigenberger Airport Hotel Frankfurt, the video has debuted flanking the SAMFEX wearable launch at HITEC 2017 in Toronto; it is available under The planned integration of Microsoft Cognitive Services, such as speech and object recognition, opens up for new application scenarios, in order to maximize guest satisfaction and further boost efficiency of internal processes.

For further information on SAMFEX and new SAMFEX wearable, please visit or