Join senior decision-makers from Finnair, Bidroom, Pierre & Vacances Centre Parks Group and Civitatis in EyeforTravel’s free live webinar (20th Feb, 2pm) to hear about the latest digital transformation strategies and discover what innovations the brands are investing in to guarantee customers amazing travel experiences.
Hear real-life case studies and anecdotes, get exclusive tips on how to digitalise your company and get your questions answered directly from these industry leaders.
By joining this webinar, you’ll learn how to:
- Set yourself up internally for long-term success
Find out which teams need to unite to provide a superior CX across all touchpoints and how to reconcile IT and business perspectives
- Grow your market share with valuable experiences
How and why CX has become the holy grail of the travel agency, helping you avoid commoditisation and defend your position against intermediaries
- Generate genuine loyalty with new technologies
Discover how Artificial Intelligence, Virtual Reality and other technologies can help you deliver a seamless, hyper-personalised customer service that cultivates loyalty.
- Maintain relevance and delight customers with personalisation
Employ data and analytics techniques to shape the options you offer each customer and develop a fully personalised customer journey
Note – make sure to sign up even if you can’t attend the live showing so that we can send you the recordings after!