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Opening The Door To More Direct Bookings
Charlotte Fincham, Partner Manager for Hotels at Upgrade Pack considers how independent hotels can explore some cost efficient ways to increase direct bookings, and the role of evolving technology. Technology is a significant budget
Read More »Preventing Losses In The Hotel Sector Through Fraud And Staff Error
According to current statistics from YouGov, hospitality staff turnover is at a record 30%, double the UK average. This has resulted in a greater risk than other industries of leaving teams inadequately short staffed
Read More »How Safe Is Your Hotel?
By Bob Quick, Executive Director of Global Secure Accreditation How safe is your hotel? No, really. How safe would it be if it were targeted by criminals, or terrorists, or if your systems came under
Read More »Preparing For An Unpredictable Winter
While the UK weather may be unpredictable, our planning for every eventuality shouldn’t be. Peter Fane founding director of grounds maintenance specialists, Nurture Landscapes explains that the old adage ‘proper planning prevents poor performance’ has
Read More »One Security Solution Doesn’t Fit All
By Andy Wray, General Manager SME, STANLEY Security Security companies come in all different shapes and sizes, from sole traders working in a specific locality through to large international companies with considerable resources and
Read More »Creating Atmosphere And Enhancing Your Environment
As any hotelier knows, the right ambience is a vital part of the overall guest experience. It can be created by the right music, colour scheme, even down to the furniture in the rooms.
Read More »Ironing Out The Creases – Immigration Post-Brexit
The hotel industry is heavily reliant on EU migrant workers and Brexit poses a serious threat to the ease of access of low-skilled EU migrant labour in the UK. How can the industry survive
Read More »Low Carbon Heat: Don’t Let Wastewater Be A Wasted Resource
It is an underappreciated resource, but there is a continuous stream of heat pouring out of virtually every building in the land. Heat that is bound up within the wastewater that we discharge from
Read More »How Unified Data Storage And Disposal Can Support GDPR Compliance In The Hotel Business
Ian Osborne, Vice President UK & Ireland for Shred-it, discusses the challenges associated with managing the complexities of GDPR compliance in the high-pressure, data-rich hospitality sector On recent evidence, the hospitality industry places joint
Read More »Smart Water Systems: The Intelligent Way To Manage Water Use
Steve Nurdin, marketing manager at Cannon Hygiene, explains how smart water meters could enhance water management in the hotel sector – cutting down bills and improving sustainability. Managing a hotel is a masterclass in
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