The Torridon Resort in the Scottish Highlands has invested £1/2 million so far into new on site high-specification self-contained flats for team members.
The luxury resort, which includes a five-star hotel, traditional Scottish inn, fine dining restaurant, relaxed pub, self-catering private cottage and activities hut, has expanded its staff accommodation and created six new eco-friendly flats, increasing the number of employees able to live on site to 42. The new accommodation offers the management team their own contemporary bedroom, en suite, living space and kitchen.
In keeping with The Torridon’s focus on sustainability, the accommodation uses biomass heating and hot water, LED lighting with PIR motion detection sensors, a BioDisc sewage system and uses mechanical heat recovery ventilation.
Despite the challenge of its remote location, The Torridon currently employs the largest team in its area with 55 staff. The wellbeing of staff is a top priority and in the last year staff turnover at the hotel has been reduced to 33%. The resort has put in place policies to ensure the team have a healthy work equilibrium and bespoke training to aid career progression. Initiatives put in place to improve work/life balance include ensuring the team are well rested by providing allocated time off, organising events and activities away from the workplace and providing mental health support.
As well as offering apprenticeships and external courses, The Torridon has also developed a leadership and management training programme for all Heads of Department. The programme has been a success with the team and a number of staff are entering their third season. The new training and the reduction in staff turnover has resulted in a stronger, more stable team and provided them the experience to work at a consistently high standard and fulfil the hotel’s vision.
Rohaise Rose-Bristow, co-owner of The Torridon, said: “It’s vital that we can provide our team with a first-class career experience and show prospective employees what a great place to work The Torridon is. Although our secluded location can be a challenge for recruitment, our tailored training programmes, new staff accommodation and our focus on a healthy work/life balance continues to attract driven young professionals to the hospitality industry.”
To find out more about careers at The Torridon, please visit www.thetorridon.com.
